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Complimentary shipping on orders over $50

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Talk to a human

Order questions, product advice, shipping updates or returns — email us and a person replies.

Email support

help@roadpawshop.com

Include your order number if you have one. We read every message in the order it arrives and reply on business days.

Email ROADPAW support

Customer care

We're here to help

Whether you need help choosing the right option, tracking an order or starting a return, the ROADPAW team is happy to assist. Most questions about shipping and returns are answered in our FAQ. For anything else, send us an email — real people read and reply to every note.